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Senior Insights Analyst (Rail) - Job Opportunity at American Express Global Business Travel

London, United Kingdom
Full-time
Senior
Posted: March 4, 2025
Hybrid
GBP 65,000 - 85,000 per year based on London market rates for senior analytics roles in travel tech

Benefits

Comprehensive health and welfare insurance with global coverage
Flexible remote work arrangements
Competitive retirement programs
Global travel industry discounts and perks
Extensive learning and development programs
Parental leave and adoption assistance
Mental health and wellbeing resources
Global tuition assistance
Access to 20,000+ learning courses
Internal career mobility opportunities

Key Responsibilities

Lead strategic marketplace analysis to drive business travel industry innovation
Develop and present data-driven insights to senior leadership
Design and implement customer journey optimization models
Execute A/B testing analysis for product improvements
Perform supplier gap analysis and marketplace optimization
Validate and optimize machine learning model outputs
Create automated reporting systems for product teams
Drive operational improvements through data analysis

Requirements

Education

Bachelor's or Master's degree in computer science, statistics, mathematics, or physical sciences

Experience

5+ years in B2B SaaS environment

Required Skills

Advanced SQL proficiency Python/R programming Tableau expertise Data storytelling Statistical analysis Business communication Problem-solving Project management
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Sauge AI Market Intelligence

Industry Trends

The business travel analytics sector is experiencing rapid transformation due to post-pandemic recovery and digital acceleration Integration of ML/AI in travel booking platforms is creating new analytical roles focused on optimization Increased focus on sustainable and efficient rail travel solutions as companies prioritize environmental impact

Role Significance

Likely part of a global analytics team of 8-12 professionals, with matrix reporting to product and business units
Senior individual contributor role with significant influence on product strategy and business decisions. Position suggests potential path to analytics leadership.

Key Projects

Rail service optimization and competitive analysis Customer journey mapping and enhancement Machine learning model validation and improvement Market expansion strategy analysis Supplier performance analytics

Success Factors

Ability to translate complex data insights into actionable business recommendations Strong understanding of travel industry dynamics and digital platforms Experience with large-scale data analysis and visualization Excellent stakeholder management skills across global teams

Market Demand

High demand with growing emphasis on data-driven decision making in business travel sector. Market shows strong appetite for analysts who can bridge technical skills with business strategy.

Important Skills

Critical Skills

SQL and Python/R proficiency for handling complex travel data systems Advanced analytics capabilities for market optimization Business communication skills for senior stakeholder management

Beneficial Skills

Knowledge of travel industry dynamics Experience with machine learning applications Understanding of B2B SaaS metrics Product analytics expertise

Unique Aspects

Rare opportunity to influence rail travel optimization in corporate sector
Combination of traditional business travel expertise with modern data science approaches
Global reach with local market focus

Career Growth

2-3 years in role before advancement opportunity, depending on business impact and leadership development

Potential Next Roles

Analytics Team Lead Head of Product Analytics Director of Business Intelligence Senior Product Manager

Company Overview

American Express Global Business Travel

American Express GBT is a leading global business travel platform, recently strengthened by the Egencia acquisition

Top-tier position in corporate travel management with significant technological investment
Strong European presence with London serving as a key tech hub
Corporate environment with startup-like product team dynamics, emphasizing innovation and data-driven decision making
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  • Salary estimates and market demand analysis
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  • Critical success factors and key skills
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