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Senior Manager – ERP Solution - Job Opportunity at DP World

Dubai, AE
Full-time
Senior
Posted: July 12, 2025
On-site
Based on the senior management level, Dubai location, and extensive ERP experience requirements, the expected salary range is USD 120,000 - 180,000 annually. Dubai's tax-free income structure and DP World's position as a global logistics leader typically command premium compensation packages, with total compensation potentially reaching USD 200,000+ when including benefits, housing allowances, and performance bonuses.

Key Responsibilities

Lead strategic design, deployment, and enhancement of enterprise-wide ERP systems including Oracle and Microsoft Dynamics, directly impacting organizational efficiency and digital transformation initiatives
Manage critical vendor relationships and service delivery partnerships for ERP support and upgrades, ensuring optimal system performance and cost-effectiveness
Ensure strategic alignment of ERP capabilities with evolving business requirements, serving as the bridge between technology capabilities and business objectives
Govern comprehensive ERP change management processes including configuration, testing, and documentation, maintaining system integrity and operational continuity
Drive cross-departmental stakeholder engagement and executive communication, facilitating organizational buy-in for ERP initiatives and strategic technology decisions
Oversee complex ERP project execution within defined parameters of time, scope, and budget, delivering measurable business value and return on investment
Ensure enterprise-level data integrity, security, and regulatory compliance within the ERP ecosystem, protecting critical business information and maintaining audit readiness
Evaluate and recommend emerging ERP technologies and strategic improvements, positioning the organization at the forefront of enterprise technology innovation

Requirements

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Experience

Minimum 10 years in IT, with 6+ years in ERP system management and implementation

Required Skills

Proficiency in ERP platforms (SAP/Oracle/Microsoft Dynamics) Knowledge of system integration, data architecture, and business process reengineering Familiarity with project management methodologies (Agile/Waterfall) Understanding of security and compliance standards (e.g., SOX, GDPR)
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Sauge AI Market Intelligence

Industry Trends

The global ERP market is experiencing unprecedented growth driven by digital transformation initiatives, with cloud-based ERP solutions gaining significant traction as organizations seek scalable, flexible, and cost-effective enterprise solutions. Companies are increasingly migrating from legacy on-premise systems to modern cloud platforms, creating substantial demand for professionals who can manage complex system transitions while maintaining business continuity. Artificial Intelligence and Machine Learning integration within ERP systems is becoming a critical differentiator, with organizations seeking leaders who can evaluate and implement AI-powered features such as predictive analytics, automated workflows, and intelligent reporting capabilities to drive data-driven decision making across the enterprise. The logistics and supply chain industry, particularly in the Middle East, is undergoing rapid digitalization as companies strive to optimize operations, reduce costs, and improve customer service delivery. This trend is accelerated by the region's strategic position as a global trade hub and the increasing complexity of international commerce requirements.

Role Significance

Typically manages a team of 8-15 ERP specialists, business analysts, and technical consultants, with matrix management responsibilities extending to project teams of 20-30 professionals during major implementations. The role requires strong leadership capabilities to coordinate resources across multiple departments and manage external vendor relationships.
This role represents a senior leadership position within the IT organization, requiring strategic thinking, executive communication skills, and the ability to influence cross-functional teams. The incumbent will serve as a key decision-maker for enterprise technology strategy and will likely report directly to the CIO or IT Director, with significant autonomy in system architecture and vendor management decisions.

Key Projects

Enterprise-wide ERP system upgrades and migrations affecting thousands of users across multiple geographic locations Integration of acquired companies' systems into the main ERP platform, requiring complex data migration and business process harmonization Implementation of advanced ERP modules such as supply chain management, financial consolidation, and business intelligence platforms Development of mobile and self-service capabilities within the ERP ecosystem to improve user experience and operational efficiency

Success Factors

Demonstrated ability to balance technical expertise with business acumen, ensuring ERP solutions deliver measurable business value rather than simply meeting technical specifications. Success requires understanding both the technical architecture and the business processes that drive organizational performance. Strong stakeholder management and communication skills across all organizational levels, from end-users to C-suite executives. The ability to translate complex technical concepts into business language and build consensus around technology decisions is crucial for project success and organizational adoption. Proven track record in managing large-scale, multi-year ERP implementations with budgets exceeding several million dollars. Experience in risk management, change management, and project recovery scenarios demonstrates the resilience and strategic thinking required for this role. Deep understanding of regulatory compliance requirements and data security standards, particularly in the logistics and international trade sectors. The ability to ensure ERP systems meet evolving compliance requirements while maintaining operational efficiency is essential for organizational risk management.

Market Demand

High demand exists for senior ERP professionals in the Middle East region, particularly those with multi-platform expertise and proven track records in large-scale implementations. The combination of regional economic diversification, digital transformation initiatives, and the strategic importance of logistics infrastructure creates a competitive market for qualified candidates.

Important Skills

Critical Skills

Multi-platform ERP expertise spanning SAP, Oracle, and Microsoft Dynamics is essential because large logistics companies often operate hybrid environments resulting from acquisitions and regional preferences. The ability to architect integrations between these platforms and recommend optimal solutions for specific business requirements directly impacts system performance and user adoption rates. Advanced project management capabilities with experience in both Agile and Waterfall methodologies are crucial because ERP implementations in logistics environments require flexibility to adapt to changing business requirements while maintaining strict timelines for operational cutover events that cannot be delayed without significant business impact. Deep understanding of data architecture and integration patterns is vital because modern ERP systems must seamlessly connect with warehouse management systems, transportation management platforms, customs clearance systems, and customer portals, requiring sophisticated data modeling and real-time synchronization capabilities. Regulatory compliance expertise, particularly in international trade regulations, SOX compliance, and data privacy standards, is critical because logistics companies operate across multiple jurisdictions with varying legal requirements, and ERP systems must maintain audit trails and controls that satisfy diverse regulatory frameworks simultaneously.

Beneficial Skills

Knowledge of cloud platform architectures and containerization technologies becomes increasingly valuable as ERP vendors transition to cloud-native solutions and organizations seek to improve scalability and reduce infrastructure costs through modern deployment strategies. Experience with business intelligence and advanced analytics platforms provides significant value because the vast amounts of operational data generated by logistics operations present opportunities for predictive analytics, performance optimization, and strategic business insights that can drive competitive advantage. Understanding of cybersecurity frameworks and threat management is beneficial because ERP systems containing sensitive commercial and operational data represent high-value targets for cyber attacks, and security considerations must be integrated into every aspect of system design and operation. Familiarity with supply chain management principles and logistics operations enhances effectiveness because ERP configuration decisions must align with complex operational workflows, regulatory requirements, and performance optimization goals specific to the maritime and logistics industry.

Unique Aspects

Opportunity to work with cutting-edge port automation technologies and IoT systems that integrate with ERP platforms, providing exposure to Industry 4.0 technologies and smart logistics solutions that are reshaping the maritime industry
Exposure to complex international regulatory environments and multi-currency, multi-entity ERP configurations that few other industries can provide, offering unique expertise in global trade compliance and cross-border business process management
Integration with emerging technologies such as blockchain for supply chain transparency, AI-powered predictive maintenance systems, and advanced analytics platforms that process massive volumes of operational data from global port operations
Responsibility for ERP systems that directly impact global trade flows and international commerce, providing the opportunity to work on technology solutions that have measurable effects on worldwide economic activity and supply chain efficiency

Career Growth

Career progression to C-level or regional leadership roles typically occurs within 3-5 years for high-performing individuals, with progression dependent on successful delivery of major ERP initiatives, demonstration of strategic business impact, and continued professional development in emerging technologies and leadership capabilities.

Potential Next Roles

Chief Information Officer (CIO) or Chief Technology Officer (CTO) roles within logistics, manufacturing, or other asset-intensive industries, leveraging the strategic technology leadership experience gained in this position Enterprise Architecture Director or VP of Digital Transformation roles, focusing on broader organizational technology strategy and digital innovation initiatives across multiple systems and platforms Independent ERP consulting leadership roles or partnership positions with major systems integrators, capitalizing on the deep industry expertise and vendor relationship management experience Regional IT Director positions with multinational corporations, utilizing the international experience and cross-cultural management skills developed in Dubai's diverse business environment

Company Overview

DP World

DP World stands as one of the world's largest port operators and logistics companies, managing a global network of marine and inland terminals across six continents. The company plays a crucial role in facilitating international trade and has been at the forefront of port automation and digital transformation initiatives, making it a technology leader within the maritime and logistics industry.

As a FTSE 100 company and one of the largest employers in the UAE, DP World maintains a dominant position in the global logistics sector with significant influence over international trade routes and supply chain innovation. The company's commitment to technology investment and digital transformation positions it as an industry leader in logistics technology adoption.
Dubai serves as DP World's global headquarters, providing exposure to international business operations and strategic decision-making at the highest levels. The location offers unique opportunities to work with diverse, multinational teams and gain experience in emerging markets while benefiting from the UAE's business-friendly environment and strategic position between Europe, Asia, and Africa.
The organization typically maintains a performance-driven culture with emphasis on innovation, operational excellence, and global collaboration. Given the critical nature of port operations and international trade, the work environment values reliability, strategic thinking, and the ability to manage complex, high-stakes projects that impact global supply chains.
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