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Senior Manager, Quality and Professional Practice - Job Opportunity at Guelph Family Health Team

Guelph, Canada
Full-time
Senior
Posted: March 28, 2025
On-site
CAD 95,000-115,000 per year

Benefits

Comprehensive Healthcare Package (Extended health, dental, vision care - competitive with healthcare industry standards)
Financial Security Benefits (Company pension and life insurance - above average for healthcare sector)
Work-Life Balance Support (Paid time off and regular working hours)
Professional Development Support (Employee assistance program and training opportunities)

Key Responsibilities

Strategic Quality Leadership - Direct organizational quality improvement initiatives and establish professional practice standards
Performance Analytics - Oversee clinical performance reporting and quality indicators tracking
Population Health Management - Lead strategic planning for community health initiatives and chronic disease management
Stakeholder Collaboration - Drive system transformation through internal and external partnerships
Professional Development - Guide quality improvement training and culture development
Regulatory Compliance - Ensure adherence to healthcare quality and safety standards

Requirements

Education

Masters degree in Health Administration, Business Administration or equivalent

Experience

Minimum 5 years clinical experience and 5 years leadership experience

Required Skills

Advanced training in Quality, Risk, Patient Safety, Health Care Improvement Change Management expertise Knowledge translation and group facilitation Problem solving Negotiation and conflict resolution MS Office Applications proficiency Digital health technologies familiarity LEADS framework knowledge

Certifications

Registration with a healthcare regulatory body
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Sauge AI Market Intelligence

Industry Trends

Healthcare systems are increasingly focusing on data-driven quality improvement and population health management, making this role crucial for modern healthcare delivery Integration of digital health technologies and remote care solutions is becoming essential in primary care settings, requiring quality managers to adapt traditional frameworks Growing emphasis on patient engagement and experience metrics is reshaping quality management approaches in healthcare

Salary Evaluation

The offered salary range of CAD 95,000-115,000 is competitive for the Ontario healthcare market, though slightly below similar roles in major urban centers like Toronto. The total compensation package, including benefits, positions this role appropriately for a senior management position in a mid-sized healthcare organization.

Role Significance

Likely oversight of 3-5 direct reports including quality specialists and patient engagement leads, with indirect influence over 200+ clinical staff
Senior leadership position with direct CEO reporting line, indicating strategic importance to organizational success

Key Projects

Implementation of organization-wide quality improvement frameworks Development of population health management strategies Integration of new healthcare delivery models Standardization of clinical practice guidelines

Success Factors

Strong understanding of primary care delivery models and quality improvement methodologies Ability to influence and drive change across multiple professional groups Advanced data analytics and performance measurement expertise Experience with healthcare regulatory compliance and accreditation processes

Market Demand

High demand with growing emphasis on quality management in healthcare systems, particularly as organizations focus on post-pandemic care delivery optimization and population health management

Important Skills

Critical Skills

Quality improvement expertise is essential for driving organizational performance and patient outcomes Change management capabilities are crucial for implementing new care delivery models Data analytics proficiency is vital for evidence-based decision making and reporting

Beneficial Skills

Project management certification would enhance program implementation capabilities Experience with lean healthcare methodologies would support efficiency initiatives Knowledge of population health analytics tools would strengthen strategic planning capacity

Unique Aspects

Direct CEO reporting relationship indicates high organizational priority on quality improvement
Scale of operation with 100 physicians and 100 interdisciplinary team members offers unique complexity
Integration of psychiatrists in primary care team suggests advanced care model

Career Growth

Typical progression to executive level roles within 3-5 years given successful project implementation and organizational growth

Potential Next Roles

Chief Quality Officer Chief Operating Officer in Healthcare Regional Quality Director Healthcare Executive Director

Company Overview

Guelph Family Health Team

Guelph Family Health Team is a significant primary care organization serving 130,000 patients with a comprehensive team-based care model

Leading position in Ontario's primary care landscape with substantial scale and resource capabilities
Major healthcare provider in the Guelph region with multiple locations and broad community impact
Professional environment focused on evidence-based practice and continuous improvement, with strong emphasis on collaborative care models
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