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Senior Program Manager, Delivery Services - Job Opportunity at Amazon Commercial Services Pty Ltd

Sydney, Australia
Full-time
Senior
Posted: April 10, 2025
On-site
AUD 160,000 - 200,000 per year based on Sydney market rates for senior program managers in tech logistics

Benefits

Competitive compensation package typical of Amazon's market position
Career development and global mobility opportunities
Comprehensive health and wellness benefits (standard for Amazon AU)
Professional development and training resources

Key Responsibilities

Strategic program ownership and cross-functional leadership of delivery service initiatives
Development and execution of scalable logistics solutions with external providers
Resource allocation and project prioritization across multiple organizations
Critical business initiative communication and stakeholder management
KPI governance and performance analytics for program portfolio
Global best practice sharing and customer experience optimization
Post-implementation support and continuous improvement management

Requirements

Education

Bachelor's degree in Supply Chain Management, Engineering, or Business (or 4+ years Amazon experience)

Experience

5+ years project/program management experience

Required Skills

Advanced Excel (modeling, complex lookups, pivot tables) Intermediate to advanced SQL Visual Basic or other programming languages Quantitative and qualitative analysis Cost/benefit analysis Multi-tasking and organization Project management Executive presentation skills
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Industry Trends

Last-mile delivery optimization is becoming increasingly critical as e-commerce continues to grow at 15-20% annually Integration of AI and machine learning in logistics operations is reshaping program management requirements Sustainability initiatives in logistics are becoming mandatory, not optional, affecting program strategy Cross-border e-commerce expansion is driving need for global logistics expertise

Role Significance

Likely managing virtual teams of 10-15 direct stakeholders across multiple functions
Senior strategic position with direct impact on Amazon's logistics efficiency and customer experience in Australia

Key Projects

Last-mile delivery optimization programs Carrier network expansion initiatives Technology integration projects for delivery tracking Cost optimization and efficiency programs Sustainability initiative implementation

Success Factors

Strong stakeholder management across multiple organizational levels Ability to balance strategic vision with tactical execution Data-driven decision making with business impact focus Change management expertise in fast-paced environment Technical acumen combined with business understanding

Market Demand

Very high demand driven by e-commerce growth and digital transformation in logistics sector

Important Skills

Critical Skills

Program management expertise with focus on delivery and logistics Advanced data analysis and visualization capabilities Stakeholder management across multiple organizational levels Strategic thinking with operational execution ability

Beneficial Skills

Knowledge of emerging logistics technologies Experience with sustainability initiatives in logistics Understanding of Australian logistics market Change management expertise

Unique Aspects

Rare opportunity to influence Amazon's logistics strategy in growing market
Combination of technical and business leadership requirements
Global best practice exposure with local market adaptation
Strategic role in Amazon's Australian expansion

Career Growth

2-4 years in role before advancement, depending on performance and market conditions

Potential Next Roles

Director of Logistics Operations Head of Delivery Services Regional Operations Director Senior Director of Program Management

Company Overview

Amazon Commercial Services Pty Ltd

Amazon is the global leader in e-commerce and cloud computing, with aggressive expansion in Australia

Dominant market position with significant investment in Australian logistics infrastructure
Strategic focus on Australian market expansion with significant logistics network development
Fast-paced, data-driven environment with high performance expectations and strong emphasis on innovation
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