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Service Coordinator - Job Opportunity at North Los Angeles County Regional Center

Chatsworth, US
Full-time
Mid-level
Posted: April 7, 2025
Hybrid
USD 54,766 - 77,334 per year

Benefits

Comprehensive medical coverage with full employer-paid options
Full dental coverage (DMO) for employee and dependents
Vision insurance for employee and dependents
Life and disability insurance at no cost
CalPERS defined benefit retirement plan
457 and 403(b) deferred compensation plans
Public Service Loan Forgiveness eligibility
Tuition reimbursement program
3 weeks initial vacation accrual
12 paid holidays annually
Hybrid work arrangement after 90 days
Flexible spending accounts for healthcare and dependent care
Professional development opportunities

Key Responsibilities

Lead development and monitoring of individualized program plans
Coordinate and advocate for client services across multiple agencies
Manage documentation and reporting compliance with regulatory requirements
Facilitate interdisciplinary meetings with stakeholders
Implement culturally sensitive service delivery strategies
Provide emergency on-call coverage and case management support
Drive community outreach and service accessibility initiatives

Requirements

Education

Bachelor's degree in psychology, social work, sociology, or related human services field

Experience

Two years of related experience (or Master's degree)

Required Skills

Understanding of family systems Person-centered planning expertise Knowledge of intellectual and developmental disabilities Organizational skills Independent work capability Team collaboration Verbal and written communication MS Word and MS Outlook proficiency

Certifications

Valid California Driver's License
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Sauge AI Market Intelligence

Industry Trends

The developmental services sector is experiencing increased demand due to improved early diagnosis and intervention protocols Growing emphasis on person-centered care and cultural competency in service delivery Shift toward integrated community-based services rather than institutional care Rising focus on technology integration for case management and service coordination

Salary Evaluation

The offered salary range of USD 54,766 - 77,334 aligns with market standards for non-profit developmental services in Southern California, though slightly below private sector equivalents. The comprehensive benefits package partially offsets the lower base compensation.

Role Significance

Typically operates within a team of 8-12 service coordinators under regional supervision
Mid-level position with significant client impact and program development responsibilities

Key Projects

Individual program plan development and implementation Cross-agency service coordination Community integration initiatives Cultural competency program development Emergency response system participation

Success Factors

Strong cultural competency and community engagement skills Ability to navigate complex regulatory requirements while maintaining client focus Excellence in cross-functional collaboration and stakeholder management Proven track record in case management and program development Demonstrated commitment to person-centered planning principles

Market Demand

High demand with stable growth trajectory due to increasing diagnosis rates and expanded service mandates

Important Skills

Critical Skills

Cultural competency and community engagement expertise Case management and program development skills Regulatory compliance and documentation proficiency Stakeholder communication and collaboration abilities

Beneficial Skills

Second language proficiency Experience with electronic case management systems Grant writing and program development expertise Crisis intervention training

Unique Aspects

Extensive professional development opportunities with clear advancement paths
Strong community impact through comprehensive service delivery model
Robust benefits package including public service loan forgiveness
Significant autonomy in service coordination with structured support system

Career Growth

Typical progression to supervisory role within 3-5 years with demonstrated excellence

Potential Next Roles

Consumer Services Supervisor Program Manager Regional Director Clinical Services Director

Company Overview

North Los Angeles County Regional Center

NLACRC is a major regional center contracted with the State of California, serving one of the largest developmental services territories since 1974

Leading position among California's regional centers with significant service scope and community impact
Primary service provider for San Fernando, Santa Clarita, and Antelope Valleys
Mission-driven environment with strong emphasis on professional development and work-life balance
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