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Service Development Manager - Job Opportunity at Tung Wah Group of Hospitals

Hong Kong, Hong Kong
Contract
Mid-level
Posted: March 10, 2025
On-site
HKD 44,765 per month

Benefits

Competitive medical coverage including dental scheme indicating comprehensive healthcare focus
Paid annual leave demonstrating work-life balance commitment
Professional development through training sponsorships showing investment in employee growth
Civil service aligned compensation structure suggesting stability and regular adjustments

Key Responsibilities

Strategic development and brand management of District Health Centre operations
Leadership of community healthcare network development and stakeholder relationship management
Development and execution of marketing strategies for pilot healthcare schemes
Creation and management of multi-channel communication content and publicity materials
Planning and coordination of community engagement and public education initiatives
Management of healthcare provider networks and family doctor relationships
Stakeholder relationship management and community liaison
Quality assurance and complaint resolution management

Requirements

Education

Recognized degree in public relations, journalism, marketing, public health or related disciplines

Experience

5 years of post-qualification relevant experience

Required Skills

Grade D in English Language (Syllabus B) and Chinese Language in HKCEE or equivalent Proficiency in English and Chinese including Putonghua Excellent communication and interpersonal skills
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Sauge AI Market Intelligence

Industry Trends

Healthcare sector in Hong Kong is experiencing significant transformation with the establishment of District Health Centres as part of primary healthcare reform Increasing focus on preventive care and community health management is creating new roles bridging healthcare and public engagement Growing emphasis on digital health communication and multi-channel stakeholder engagement in healthcare sector

Salary Evaluation

The offered salary of HKD 44,765 monthly (approximately HKD 537,180 annually) aligns with mid-level healthcare management positions in Hong Kong, though slightly below market rate for similar roles in private healthcare organizations

Role Significance

Likely leads a small team of 3-5 professionals while coordinating with multiple external stakeholders
Mid to senior level position with significant autonomy in program development and stakeholder management

Key Projects

District Health Centre operational development and community integration Healthcare provider network expansion and management Public health education and community engagement programs Digital health communication strategy implementation

Success Factors

Strong understanding of Hong Kong's healthcare landscape and stakeholder ecosystem Ability to balance public health objectives with operational efficiency Excellence in cross-cultural communication and stakeholder management Strategic thinking with practical implementation capabilities

Market Demand

High demand position due to Hong Kong's healthcare transformation initiatives and increasing focus on community health management

Important Skills

Critical Skills

Trilingual communication skills (English, Cantonese, Mandarin) essential for stakeholder management Healthcare sector knowledge crucial for network development Project management capabilities vital for program implementation

Beneficial Skills

Digital health literacy for modern healthcare communication Public health program evaluation experience Government relations experience Change management capabilities

Unique Aspects

Rare opportunity to influence Hong Kong's primary healthcare transformation
Combination of healthcare management and community development responsibilities
Strong civil service benefits while working in non-profit sector

Career Growth

2-3 years in role before advancement, depending on project success and network development

Potential Next Roles

Healthcare Operations Director Community Health Program Director Healthcare Strategy Manager Regional Healthcare Development Manager

Company Overview

Tung Wah Group of Hospitals

Tung Wah Group of Hospitals is Hong Kong's oldest and largest charitable organization, providing medical, education, and community services

Leading position in Hong Kong's charitable healthcare sector with strong government relationships and community trust
Primarily focused on Hong Kong market with significant local influence and extensive community networks
Traditional organizational structure with strong emphasis on public service and community impact
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