Home Jobs Service Manager (f/m/d) - Cloud Operations
Back to Jobs

Service Manager (f/m/d) - Cloud Operations - Job Opportunity at Siemens AG

Nürnberg, Germany
Full-time
Senior
Posted: April 19, 2025
Hybrid
EUR 85,000 - 110,000 annually based on Nuremberg market rates and Siemens' position as a premium employer

Benefits

Competitive compensation package with market-leading elements
Comprehensive Siemens Corporate Benefits program including product/service discounts
Industry-leading pension benefits package
Employee share ownership program for long-term wealth building
Above-market 30 days paid vacation allocation
Flexible work arrangements supporting work-life integration
Extensive professional development and training programs

Key Responsibilities

Strategic oversight of cloud operations service delivery and performance metrics
Financial management including budgeting, forecasting, and cost optimization
Stakeholder relationship management and cross-functional coordination
Process improvement and operational excellence implementation
Compliance and risk management for IT operations
Team leadership and performance optimization
Service quality monitoring and enhancement

Requirements

Education

Master's degree in Computer Science, IT Management or equivalent

Experience

Senior-level experience in IT service delivery and management

Required Skills

IT service delivery expertise Advanced Excel and PowerPoint proficiency MS Teams, Jira Service Desk, Jira Kanban, and Confluence experience ITIL 4 framework knowledge Software development principles understanding Project management methodology expertise Strong analytical and problem-solving capabilities Cross-cultural communication skills Global team collaboration experience

Certifications

ITIL 4 Master-level certification preferred PRINCE2 or Agile certification desired
Advertisement
Ad Space

Sauge AI Market Intelligence

Industry Trends

Cloud operations management is experiencing rapid evolution with increased focus on automation and AI integration. Organizations are shifting towards integrated DevOps and ServiceOps models, requiring managers to bridge traditional IT service management with modern cloud-native approaches. There's growing emphasis on financial optimization of cloud operations, reflecting the maturation of cloud adoption strategies.

Role Significance

Typically managing a team of 15-25 cloud operations specialists, with matrix management of additional resources across global locations.
Senior management position with strategic impact on cloud operations and service delivery. Role involves both technical leadership and business management responsibilities.

Key Projects

Cloud infrastructure optimization and cost management initiatives Service delivery framework modernization Cross-functional digital transformation programs Operational excellence and process automation projects

Success Factors

Strong balance of technical knowledge and business acumen Ability to drive change management in complex organizational environments Excellence in stakeholder management across diverse cultural contexts Strategic thinking combined with operational execution capability

Market Demand

High demand with sustained growth projected. Cloud operations leadership roles are critical as organizations continue digital transformation initiatives, particularly in German industrial sectors.

Important Skills

Critical Skills

ITIL expertise is fundamental for maintaining service quality standards Financial management skills essential for budget optimization Stakeholder management crucial for cross-functional success Technical understanding necessary for credible leadership

Beneficial Skills

Cloud-native architecture knowledge Automation and DevOps practices Data analytics and reporting capabilities Change management methodologies

Unique Aspects

Role combines traditional IT service management with modern cloud operations
Position at intersection of technical operations and business strategy
Opportunity to influence digital transformation at global scale
Strong focus on both operational excellence and innovation

Career Growth

Typical progression to next level within 3-5 years, depending on business impact and leadership demonstration

Potential Next Roles

Head of Cloud Operations Director of IT Service Management Chief Technology Operations Officer Digital Transformation Director

Company Overview

Siemens AG

Siemens AG is a global technology powerhouse focusing on digital transformation in industry, infrastructure, and mobility.

Industry leader in industrial digitalization with strong market presence across multiple sectors
Nuremberg represents a significant technical hub for Siemens, with strong connection to global operations
Professional, innovation-focused environment with strong emphasis on work-life balance and personal development
Advertisement
Ad Space
Apply Now

Data Sources & Analysis Information

Job Listings Data

The job listings displayed on this platform are sourced through BrightData's comprehensive API, ensuring up-to-date and accurate job market information.

Sauge AI Market Intelligence

Our advanced AI system analyzes each job listing to provide valuable insights including:

  • Industry trends and market dynamics
  • Salary estimates and market demand analysis
  • Role significance and career growth potential
  • Critical success factors and key skills
  • Unique aspects of each position

This integration of reliable job data with AI-powered analysis helps provide you with comprehensive insights for making informed career decisions.