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Sr. Program Manager - RBS Emerging Stores - Job Opportunity at Q Tech General Trading LLC - G23

Dubai, UAE
Full-time
Senior
Posted: January 30, 2025
On-site
USD 120,000 - 160,000 annually based on Dubai market rates for senior program management roles in retail tech

Benefits

Competitive benefits package typical for Amazon ecosystem partners
Career development opportunities through Amazon partnership
International exposure working with MENA region markets
Leadership development programs

Key Responsibilities

Lead strategic initiatives for emerging countries retail operations with direct P&L impact
Drive cross-functional collaboration across Category, Fulfillment, CX & technology teams
Own program strategy and execution for customer experience enhancement
Develop and implement scalable solutions for retail operations
Manage senior stakeholder communications and strategic reporting
Lead data-driven decision making and process improvement initiatives

Requirements

Education

Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Experience

7+ years of program or project management experience

Required Skills

Data analysis and metrics-driven improvement Advanced Excel proficiency Strategic thinking Stakeholder management Cross-functional leadership Program strategy development Business process improvement Technology solution implementation
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Sauge AI Market Intelligence

Industry Trends

E-commerce expansion in MENA region driving increased demand for retail operations expertise Growing focus on customer experience optimization in emerging markets Integration of traditional retail with digital commerce platforms Emphasis on data-driven decision making in retail operations

Role Significance

Likely managing a core team of 5-8 direct reports with matrix management of 15-20 cross-functional team members
Senior leadership position with strategic impact on regional retail operations and direct influence on business outcomes

Key Projects

Retail platform optimization for emerging markets Customer experience enhancement programs Seller onboarding and experience improvement Product catalog quality initiatives Regional expansion projects

Success Factors

Strong understanding of e-commerce operations in emerging markets Ability to influence without direct authority in matrix organization Data-driven decision making capability Strategic thinking with operational execution skills Cultural awareness and regional market understanding

Market Demand

High demand role due to e-commerce growth in MENA region and limited talent pool with combined retail and tech expertise

Important Skills

Critical Skills

Program management in complex matrix organizations Data analysis and metrics-driven decision making Cross-cultural communication and stakeholder management Strategic thinking and execution planning

Beneficial Skills

Arabic language skills E-commerce platform knowledge Change management expertise Regional market understanding

Unique Aspects

Rare opportunity to shape emerging market retail strategy
Direct impact on Amazon's regional expansion
Combination of strategic and operational responsibilities
Cross-cultural leadership experience in high-growth market

Career Growth

2-3 years in role before progression to director level, contingent on business impact and regional expansion success

Potential Next Roles

Director of Retail Operations Head of Regional E-commerce VP of Emerging Markets

Company Overview

Q Tech General Trading LLC - G23

Amazon ecosystem partner focused on retail business services in emerging markets

Strategic partner in Amazon's MENA expansion with significant growth potential
Key player in Dubai with expanding influence across MENA region
Fast-paced, metrics-driven environment with strong emphasis on leadership principles and operational excellence
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