Supply Chain Project Specialist, Amazon Business Operations - Job Opportunity at Amazon.com

Sydney, Australia
Full-time
Mid-level
Posted: August 21, 2025
On-site
AUD 110,000 - 140,000 annually. This estimate reflects Amazon's competitive compensation philosophy, the mid-level nature of the role requiring 3+ years experience, and Sydney's premium market rates for supply chain project management positions. The role's strategic importance in building Amazon Business operations in Australia likely commands upper-mid market compensation.

Benefits

Comprehensive employee mentoring program providing structured career development and knowledge transfer opportunities
Access to Amazon's global network and cross-functional learning experiences
Opportunity to build foundational B2B supply chain operations in the Australian market
Exposure to senior leadership and executive presentation opportunities
International collaboration and best practice sharing across Amazon business units

Key Responsibilities

Lead full lifecycle management of complex cross-functional projects with significant organizational impact across multiple business units
Develop comprehensive project and program strategies while tactically directing internal and external teams toward successful delivery
Define project vision and mission, establish measurable objectives, and drive quantifiable improvements through data analysis
Operate autonomously in ambiguous environments, analyzing business problems, automation constraints, and scaling factors
Partner strategically across business units to source, allocate, and coordinate critical resources
Identify and bridge operational gaps between teams, processes, and systems to prevent failure modes
Proactively solve complex problems and mitigate risks before they impact project delivery
Collaborate with program managers and business leaders to influence critical business initiatives
Develop and govern KPI reporting systems providing visibility into program performance and milestones
Facilitate global knowledge sharing and process improvement across Amazon Business operations
Create, communicate, and manage project budgets with financial accountability

Requirements

Education

Bachelor's degree

Experience

3+ years of working cross functionally with tech and non-tech teams experience, 3+ years of program or project management experience, 3+ years of defining and implementing process improvement initiatives using data and metrics experience

Required Skills

Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level SQL Experience defining program requirements and using data and metrics to determine improvements Cross-team coordination Project management Executive presentation skills Data analysis Process development
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Sauge AI Market Intelligence

Industry Trends

The B2B e-commerce market is experiencing unprecedented growth, with businesses increasingly demanding Amazon-like experiences including consolidated deliveries, bulk ordering, and streamlined procurement processes. This shift is driving massive investment in B2B supply chain infrastructure and technology platforms. Last-mile delivery optimization has become a critical competitive differentiator in the B2B space, with companies investing heavily in pallet delivery systems, consolidated shipping solutions, and automated fulfillment technologies to meet business customer expectations. Cross-functional project management roles are in high demand as companies digitize their supply chain operations, requiring professionals who can bridge technical and operational teams while managing complex stakeholder relationships and driving measurable business outcomes.

Role Significance

Likely managing matrix teams of 10-25 professionals across multiple functions including operations, technology, logistics, and business development, with indirect influence over much larger cross-functional project teams spanning multiple Amazon business units.
This is a strategic mid-level position with significant autonomy and cross-organizational influence. The role sits at the intersection of operations, technology, and business strategy, with direct access to senior leadership and responsibility for initiatives that will shape Amazon's B2B supply chain foundation in Australia.

Key Projects

Implementation of B2B-specific fulfillment and delivery solutions including pallet delivery systems and consolidated shipping platforms Development of bulk ordering and inventory management systems tailored for business customers Cross-functional technology initiatives integrating supply chain automation with customer-facing B2B platforms Strategic initiatives to optimize last-mile delivery for business customers with complex receiving requirements

Success Factors

Exceptional stakeholder management skills to navigate Amazon's complex matrix organization and influence teams without direct authority Strong analytical capabilities to translate data insights into actionable business strategies and measurable improvements Deep understanding of supply chain operations combined with technology implementation experience to bridge operational and technical requirements Executive communication skills to present complex project status, risks, and recommendations to senior leadership audiences Ability to operate effectively in ambiguous, fast-paced environments while maintaining focus on long-term strategic objectives

Market Demand

High demand driven by rapid B2B e-commerce expansion, supply chain digitization initiatives, and the critical shortage of professionals who can manage complex cross-functional projects in the logistics and fulfillment space.

Important Skills

Critical Skills

Advanced Excel and SQL skills are fundamental for data analysis, KPI development, and performance reporting in Amazon's metrics-driven environment. These technical skills enable the evidence-based decision making that drives successful project outcomes. Cross-functional project management experience is essential given Amazon's matrix organization structure and the need to influence teams across operations, technology, and business units without direct authority. Process improvement experience using data and metrics aligns with Amazon's continuous improvement culture and the need to optimize B2B supply chain operations for scale and efficiency.

Beneficial Skills

Supply chain or logistics background would provide valuable context for understanding the operational complexities of B2B fulfillment and delivery requirements. Technology implementation experience would enhance ability to work effectively with engineering teams on supply chain automation and integration projects. Executive presentation and communication skills for engaging with senior leadership and driving organizational alignment on strategic initiatives.

Unique Aspects

Ground-floor opportunity to build Amazon's B2B supply chain operations in Australia, offering exceptional visibility and career acceleration potential
Direct involvement in re-engineering supply chain processes specifically for business customers, including complex delivery requirements and procurement workflows
Access to Amazon's global network of supply chain experts and best practices, providing unique learning and development opportunities
Strategic role in launching features in the complex last-mile delivery space with direct impact on customer experience and business growth
Cross-functional exposure spanning technology, operations, and business strategy within one of the world's most sophisticated logistics organizations

Career Growth

Typical progression to senior program management roles within 2-3 years, with potential advancement to director-level positions within 4-6 years based on performance and business growth in the Australian B2B market.

Potential Next Roles

Senior Program Manager roles overseeing larger portfolios of supply chain initiatives Supply Chain Operations Manager positions with direct P&L responsibility Director-level roles in Amazon Business Operations or Fulfillment Cross-functional leadership positions in product management or business development within Amazon's ecosystem

Company Overview

Amazon.com

Amazon.com is the global leader in e-commerce and cloud computing, with Amazon Business representing the company's strategic expansion into B2B commerce. The division is rapidly scaling to capture the multi-trillion dollar B2B procurement market by leveraging Amazon's logistics infrastructure and customer-centric approach.

Dominant market position with unparalleled logistics infrastructure, technology capabilities, and financial resources to invest in B2B market expansion. Amazon Business is positioned as a category creator in B2B e-commerce with significant competitive advantages.
Amazon Australia represents a key growth market with substantial investment in fulfillment infrastructure, technology platforms, and talent acquisition. The B2B operations represent an early-stage, high-growth opportunity with significant potential for market leadership.
Fast-paced, data-driven culture emphasizing customer obsession, ownership, and high performance standards. The Australian operations offer entrepreneurial opportunities within a global technology leader, with emphasis on innovation and rapid scaling.
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