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Theft Monitoring Operator (Remote) - Job Opportunity at FELFEL AG

Zürich, Switzerland
Part-time
Entry-level
Posted: May 8, 2025
Remote
CHF 25.00 per hour

Benefits

Remote work flexibility with minimal office visits
Technical equipment provided
Professional development in food tech industry
Flexible scheduling within Mon-Fri framework
Student-friendly work environment
Exposure to AI-driven monitoring systems

Key Responsibilities

Lead transaction anomaly detection using AI-powered systems
Establish and maintain quality control standards for theft prevention
Drive cross-functional collaboration for technical improvements
Execute data-driven fraud prevention strategies

Requirements

Required Skills

Good analytical skills Data-driven problem-solving Attention to detail Structured working style Problem-solving abilities Fluent in English or German French (plus)

Certifications

EU/EFTA or Swiss work permit
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Sauge AI Market Intelligence

Industry Trends

The retail loss prevention sector is increasingly leveraging AI and machine learning for fraud detection, creating a new hybrid role combining human judgment with technological tools Remote monitoring positions are becoming more prevalent in the Swiss market, reflecting a broader shift toward distributed workforce models in the security sector The food-tech industry is experiencing rapid growth in Switzerland, particularly in B2B services, creating increased demand for specialized monitoring roles

Salary Evaluation

For similar roles in Switzerland, the salary range typically falls between CHF 65,000 - 85,000 annually for full-time positions. The hourly rate of CHF 25.00 is competitive for an entry-level position in this sector

Role Significance

Likely part of a small specialized team of 3-5 monitoring operators reporting to a senior loss prevention manager
Entry-level position with significant responsibility for maintaining business integrity and loss prevention

Key Projects

Implementation of AI-driven theft detection protocols Development of monitoring quality standards Cross-functional process improvement initiatives Data analysis for pattern recognition and prevention strategies

Success Factors

Strong analytical capabilities combined with attention to detail Ability to maintain consistent quality standards while working remotely Effective communication skills for cross-functional collaboration Understanding of retail operations and loss prevention principles

Market Demand

Moderate to high demand, with increasing need for AI-assisted monitoring specialists in retail and food service sectors

Important Skills

Critical Skills

Data analysis capabilities for pattern recognition Quality control methodology expertise Remote collaboration proficiency Decision-making under uncertainty

Beneficial Skills

Understanding of retail operations Knowledge of food service industry Multi-language capabilities Experience with AI-assisted monitoring systems

Unique Aspects

Combination of AI technology with human oversight in loss prevention
Remote-first approach to security monitoring
Integration with innovative food-tech business model
Focus on healthy lifestyle and corporate wellness

Career Growth

2-3 years in role before advancement opportunities, with potential for faster progression based on performance and business growth

Potential Next Roles

Senior Monitoring Specialist Loss Prevention Manager Risk Analysis Manager Operations Security Lead

Company Overview

FELFEL AG

FELFEL AG is a growing food-tech company revolutionizing workplace food service through smart vending solutions and coffee services

Leading position in Swiss workplace food service automation with significant growth potential
Strong presence in Switzerland with expansion potential, operating in key business centers including Zurich, Lausanne, and international presence in New York
Progressive startup culture emphasizing health, work-life balance, and technological innovation
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