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Tier 2 System Administrator Shift - TS/SCI with Poly - Job Opportunity at Leidos

Alice Springs, Australia
Full-time
Mid-level
Posted: March 14, 2025
On-site
AUD 120,000 - 150,000 per year based on security clearance requirements and location

Benefits

Competitive security clearance compensation package
Government-level health benefits
Professional development support
Mission-critical role benefits

Key Responsibilities

Lead incident response and problem resolution for mission-critical systems
Manage hardware infrastructure and system optimization
Coordinate cross-functional technical communications
Execute system maintenance and upgrades
Ensure compliance with Performance Requirement Standards
Manage service request lifecycle through ServiceNow/HelpNow

Requirements

Education

BA degree or Masters degree

Experience

4-8 years with BA, 2-6 years with Masters

Required Skills

Computer hardware troubleshooting System administration Problem analysis and resolution Team collaboration Physical capability to lift 30 pounds ServiceNow/HelpNow knowledge 24x7 mission operations support

Certifications

TS/SCI with Polygraph clearance Security+
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Sauge AI Market Intelligence

Industry Trends

Increasing demand for security-cleared IT professionals in defense sector Growing importance of 24x7 operational support capabilities Rising emphasis on hardware expertise combined with modern service management platforms Shift towards integrated incident response frameworks

Role Significance

Typically part of a 10-15 person technical operations team with multiple shift rotations
Mid-level technical position with significant operational responsibility and direct impact on mission-critical systems

Key Projects

Mission-critical infrastructure maintenance Security systems integration Hardware modernization initiatives Service management platform optimization

Success Factors

Strong understanding of classified environment protocols Ability to maintain performance under high-pressure situations Excellent problem-solving skills with hardware focus Effective communication across multiple stakeholder levels

Market Demand

High demand role due to specialized security clearance requirements and location specificity

Important Skills

Critical Skills

Security clearance maintenance and protocols Hardware troubleshooting in classified environments Service management platform expertise Cross-functional communication in secure operations

Beneficial Skills

Change management experience Automation and scripting capabilities Knowledge of defense sector protocols Physical infrastructure management

Unique Aspects

Rare combination of hardware expertise and high-level security clearance
Strategic location in Alice Springs supporting critical defense operations
Blend of traditional hardware support with modern service management platforms

Career Growth

2-3 years in role before advancement, depending on performance and security clearance maintenance

Potential Next Roles

Senior Systems Administrator Infrastructure Team Lead Technical Operations Manager Security Systems Architect

Company Overview

Leidos

Leidos is a major defense and intelligence technology contractor with significant government partnerships

Fortune 500 company with strong presence in defense and intelligence sectors
Strategic facility in Alice Springs supporting critical defense infrastructure
Highly structured environment with emphasis on security, precision, and operational excellence
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