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Transaction Services Account Manager (TSAM) - Job Opportunity at ING Bank N.V.

Paris, France
Full-time
Senior
Posted: April 12, 2025
Hybrid
EUR 80,000-120,000 annual base plus performance bonuses, reflecting Paris market rates for senior transaction banking roles

Benefits

Flexible working arrangements with hybrid model indicating strong work-life balance focus
Competitive travel expense reimbursement showing investment in mobility
Career development programs highlighting commitment to professional growth
Modern workplace with emphasis on innovation and collaboration
Performance-based compensation structure aligned with market standards

Key Responsibilities

Strategic management of 15 high-value Wholesale Banking client relationships with direct P&L impact
End-to-end ownership of Payment & Cash Management and Trade Finance mandates requiring complex solution design
Revenue growth leadership through proactive client engagement and relationship expansion
Cross-functional collaboration with Sales, Product, and Client Services teams to drive integrated solutions
Global stakeholder management including escalation handling and client satisfaction measurement

Requirements

Education

Master's degree (Bac+5)

Experience

5 years minimum in Wholesale Banking Transaction Services

Required Skills

English language fluency Relationship building expertise Stakeholder management Strategic planning Analytical capabilities Presentation skills Commercial acumen Problem-solving ability Process optimization Confidential information management
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Sauge AI Market Intelligence

Industry Trends

Digital transformation in transaction banking is driving demand for professionals who can bridge traditional relationship management with modern banking technology solutions ESG considerations are increasingly important in transaction services, requiring TSAMs to understand sustainable finance products Rising interest rates are creating opportunities for enhanced cash management solutions, making this role increasingly strategic

Role Significance

Typically part of a 5-8 person TSAM team within larger Transaction Services department
Senior position with significant revenue responsibility and strategic client relationship ownership

Key Projects

Global cash management solution implementations Trade finance digitalization initiatives Client portfolio optimization programs Revenue growth strategies

Success Factors

Strong understanding of both technical and relationship aspects of transaction banking Ability to navigate complex organizational structures while maintaining client focus Proactive approach to revenue generation and relationship development Balance of strategic thinking with operational excellence

Market Demand

High demand driven by digital transformation initiatives and increasing complexity of cross-border transaction services

Important Skills

Critical Skills

Transaction banking product knowledge essential for solution design and client advisory Stakeholder management crucial for navigating complex matrix organization Commercial acumen necessary for revenue growth and portfolio management

Beneficial Skills

Digital banking technology understanding Sustainable finance knowledge Project management capabilities

Unique Aspects

Combination of traditional relationship management with modern banking technology focus
Strong emphasis on sustainability and innovation in banking solutions
Global reach with local market expertise

Career Growth

2-4 years in role before progression, depending on performance and market conditions

Potential Next Roles

Head of Transaction Services Global Transaction Banking Director Treasury Solutions Head Client Coverage Director

Company Overview

ING Bank N.V.

ING is a leading global financial institution with a strong focus on innovation and digital banking transformation

Top-tier universal bank with particularly strong transaction banking capabilities in Europe
Strategic importance of Paris office as key hub for French corporate and institutional clients
Progressive work environment emphasizing innovation, sustainability, and work-life balance
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  • Salary estimates and market demand analysis
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