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User Experience Designer - Job Opportunity at JPMorgan Chase

New York, US
Full-time
Mid-level
Posted: March 12, 2025
On-site
USD 130,800-165,000 per year

Benefits

Comprehensive health insurance with on-site wellness centers
Industry-leading retirement savings plan
Professional development through tuition reimbursement
Work-life balance support including backup childcare
Mental health and financial coaching resources
Total rewards package with performance-based incentives

Key Responsibilities

Lead end-to-end user experience design for enterprise financial products
Drive strategic product decisions through user research and behavioral analysis
Develop comprehensive user journey maps and interaction frameworks
Create and validate design solutions through prototyping and testing
Collaborate with cross-functional teams to ensure successful implementation
Ensure compliance with financial industry regulations while maintaining optimal user experience

Requirements

Education

Master's degree in Design and Technology, Interdisciplinary Visual Arts, Interaction Design, Human Computer Interface, User Experience Design, or related field plus 2 years experience; OR Bachelor's degree in same fields plus 4 years experience

Experience

4 years (with Bachelor's) or 2 years (with Master's)

Required Skills

Interaction Design (IxD) Visual/UI Design Information Architecture Creating interactive prototypes User research and strategic insights Performance data analysis KPI tracking and optimization
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Sauge AI Market Intelligence

Industry Trends

Financial services are increasingly prioritizing digital transformation, with UX becoming a key differentiator in customer retention and acquisition The convergence of traditional banking and fintech is driving demand for designers who can balance innovation with regulatory compliance Growing emphasis on omnichannel experiences is creating opportunities for UX designers with cross-platform expertise

Salary Evaluation

The offered salary range is competitive for mid-level UX designers in New York's financial sector, falling within the 60-75th percentile of market rates. Top performers with financial industry experience can expect to reach the upper range within 1-2 years.

Role Significance

Typically part of a 5-8 person design team within a larger product organization of 20-30 members, including product managers, developers, and researchers.
Mid-level position with significant autonomy and strategic input into product decisions. Role involves direct collaboration with senior stakeholders and influence on customer-facing solutions.

Key Projects

Digital banking platform modernization initiatives Customer journey optimization programs Financial product digitization efforts Cross-channel experience harmonization

Success Factors

Strong understanding of financial services regulatory environment and its impact on UX Ability to balance user needs with business requirements and technical constraints Excellence in stakeholder management and cross-functional collaboration Data-driven decision making capabilities

Market Demand

Very high demand, particularly in financial services where digital transformation initiatives are accelerating. JPMorgan Chase's position as a leading bank makes this role especially attractive.

Important Skills

Critical Skills

Design systems expertise for maintaining consistency across complex financial products User research capabilities for understanding diverse financial customer needs Prototyping skills for validating solutions in a regulated environment

Beneficial Skills

Financial industry domain knowledge Accessibility design expertise Data visualization skills Knowledge of financial regulations and compliance requirements

Unique Aspects

Opportunity to impact millions of users through financial products
Exposure to cutting-edge fintech innovations
Balance of traditional banking stability with digital transformation initiatives

Career Growth

Typical progression to senior level within 2-3 years, potential for management track in 4-5 years with demonstrated leadership capabilities

Potential Next Roles

Senior UX Designer Lead Experience Designer Design Manager Product Design Director

Company Overview

JPMorgan Chase

JPMorgan Chase is one of the largest financial institutions globally, serving nearly half of America's households with comprehensive financial services.

Industry leader in digital banking solutions with significant investment in technology and innovation.
Major presence in New York's financial district with significant technology operations.
Fast-paced, enterprise environment with emphasis on innovation within regulatory constraints. Strong focus on professional development and career advancement.
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