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Customer Technology Advisor (CTA) - Job Opportunity at Kyndryl

Florida, US
Full-time
Senior
Posted: May 11, 2025
Hybrid
USD 159,240 - 286,560 per year

Benefits

Comprehensive medical and dental coverage with competitive market rates
Disability insurance with robust coverage
Industry-leading retirement benefits program
Flexible paid time off policy
Annual discretionary bonus program
Extensive professional development and certification opportunities
Employee volunteering and charitable giving platform

Key Responsibilities

Lead strategic technical advisory services and solution development for enterprise clients
Drive pre-sales processes while ensuring quality and compliance standards
Develop and deliver compelling technical demonstrations and proof of concepts
Coordinate with internal teams and external partners to create winning solutions
Provide expert consultation across practice service domains
Build and maintain relationships with alliance partners
Support consulting and architecture activities across sales and delivery functions

Requirements

Education

Bachelor's degree or Master's degree preferred

Experience

5-10 years minimum consultative selling experience, 5 years minimum technical services sales experience

Required Skills

Deep domain knowledge of Services offerings Technical solution expertise Consultative selling Customer relationship management Technical presentation and demonstration abilities Cross-functional collaboration Strategic thinking

Certifications

Technical certifications in: Application Data and AI, Cloud, Core Enterprise and zCloud, Digital Workplace, Network and Edge, Security and Resiliency
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Sauge AI Market Intelligence

Industry Trends

The enterprise technology services market is experiencing rapid transformation with increased focus on multi-cloud environments and AI integration Growing demand for end-to-end digital transformation expertise particularly in regulated industries Rising importance of cybersecurity and resilience in mission-critical systems

Salary Evaluation

The offered salary range aligns with market standards for senior technical advisory roles, reflecting the high-value nature of the position and required expertise

Role Significance

Typically operates within a matrix structure, collaborating with 5-10 sales team members and 15-20 technical specialists across practices
Senior strategic position with direct impact on company revenue and customer success through pre-sales and solution architecture

Key Projects

Large-scale digital transformation initiatives Mission-critical infrastructure modernization Multi-cloud strategy implementation Enterprise security architecture design

Success Factors

Deep technical expertise combined with strong business acumen Ability to translate complex technical concepts into business value Strong relationship building skills with both technical and business stakeholders Proven track record in solution selling and technical advisory

Market Demand

Very high demand driven by increasing complexity of enterprise technology landscapes and shortage of experienced technical advisors with both deep technical knowledge and business acumen

Important Skills

Critical Skills

Deep technical expertise in enterprise systems and cloud platforms Solution architecture and design thinking Strategic business acumen and consultative selling Cross-platform integration knowledge

Beneficial Skills

Industry-specific compliance knowledge Emerging technology trends awareness Project management capabilities Vendor relationship management

Unique Aspects

Rare opportunity to work with mission-critical systems across major enterprise platforms
Extensive certification and learning opportunities across all major cloud platforms
Direct involvement in shaping technical solutions for Fortune 100 companies

Career Growth

2-4 years in role before advancement, depending on performance and market conditions

Potential Next Roles

Practice Leader Solutions Architecture Director Technical Sales Director Chief Technology Advisor

Company Overview

Kyndryl

Kyndryl, spun off from IBM's managed infrastructure services business, is positioning itself as a leading provider of mission-critical technology systems management

Major player in enterprise technology services with significant Fortune 100 client base
Strong presence in Florida market with opportunities for national and global project exposure
Innovation-focused environment with emphasis on continuous learning and professional development
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