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WHS Program Manager - Job Opportunity at Amazon Commercial Services Pty Ltd

Sydney, Australia
Full-time
Mid-level
Posted: August 4, 2025
On-site
AUD 120,000 - 150,000 per year. This estimate reflects the mid-to-senior level responsibilities, requirement for strategic program management experience, and Amazon's competitive compensation structure in the Australian market. The role's scope involving multiple business units and senior leadership interaction typically commands premium compensation.

Benefits

Opportunity to work for one of the world's largest e-commerce companies with global reach and innovation leadership
Professional development through exposure to large-scale strategic projects across multiple business units and geographies
Access to cutting-edge workplace health and safety technologies and methodologies
Cross-functional collaboration opportunities with diverse teams including Operations, HR, Engineering, and Finance
Leadership visibility through regular presentations to senior management and high-profile meeting participation
Career advancement potential within Amazon's extensive corporate structure and business units
Work-life balance support through Amazon's commitment to being the best employer on earth
Inclusive workplace culture with equal opportunity employment and disability accommodation support

Key Responsibilities

Lead transformative workplace health and safety innovation by developing and executing large-scale strategic programs that directly impact employee wellbeing across Amazon's Australian operations
Drive operational excellence through deep-dive analysis of processes, data-driven risk identification, and implementation of scalable solutions that eliminate workplace hazards
Build and maintain strategic partnerships across multiple Amazon business units and geographical regions to align safety initiatives with business objectives and ensure consistent program delivery
Execute comprehensive program portfolio management from conception to delivery, coordinating global initiatives that influence Amazon's safety culture at scale
Establish and optimize performance metrics systems that measure program effectiveness and communicate Australian safety achievements to stakeholders at all organizational levels
Provide executive-level decision support through advanced data analysis and strategic recommendations that shape Amazon's workplace safety roadmap
Champion organizational change by influencing operations teams to sustain safety culture improvements while supporting Amazon's rapid business growth

Requirements

Education

Bachelor's degree

Experience

5+ years of program or project management experience

Required Skills

Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Proven analytical capabilities including ability to deep dive, identify root causes and permanently eliminate hazards and risks Exceptional communication and project management skills Outstanding judgment, compassion, and interpersonal skills Ability to work collaboratively with colleagues in many areas across the company Technical competency to gain credibility with customers and stakeholders at various levels
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Sauge AI Market Intelligence

Industry Trends

Workplace health and safety management is experiencing unprecedented growth driven by increased regulatory scrutiny, employee wellness expectations, and corporate liability concerns. Organizations are investing heavily in proactive safety programs rather than reactive compliance measures, with technology integration becoming essential for risk prediction and prevention. The integration of data analytics and artificial intelligence in workplace safety is revolutionizing how companies identify and mitigate risks. Program managers are increasingly expected to leverage advanced analytics platforms, predictive modeling, and real-time monitoring systems to prevent incidents before they occur. Post-pandemic workplace safety has evolved beyond traditional physical hazards to encompass comprehensive wellness programs, mental health initiatives, and flexible work arrangements. This holistic approach requires program managers to coordinate across multiple disciplines and stakeholder groups. E-commerce and logistics industries face unique safety challenges due to rapid scaling, automation integration, and diverse workforce management. Companies like Amazon are setting new industry standards for safety program sophistication and cross-functional integration.

Role Significance

The role likely coordinates with teams of 10-20 professionals across multiple functions, while influencing safety practices for hundreds to thousands of operational staff. The cross-functional nature suggests matrix management responsibilities and indirect leadership of diverse stakeholder groups.
This role operates at a strategic mid-to-senior level within Amazon's organizational hierarchy, with direct reporting to Senior WHS Management and regular interaction with executive leadership. The position carries significant autonomy for data-driven decision making and program innovation, indicating substantial organizational trust and responsibility.

Key Projects

Implementation of company-wide safety culture transformation initiatives spanning multiple business units and geographical regions Development and deployment of predictive analytics systems for proactive hazard identification and risk mitigation Design and execution of comprehensive safety training programs integrated with operational workflows Creation of standardized safety metrics and reporting systems for executive dashboard and regulatory compliance Leadership of incident investigation and root cause analysis programs with permanent corrective action implementation

Success Factors

Exceptional analytical capabilities combined with practical operational understanding enable effective translation of data insights into actionable safety improvements. The ability to identify patterns, root causes, and systemic issues while maintaining focus on sustainable solutions is critical for long-term program success. Strong stakeholder management and influence skills are essential given the cross-functional nature of safety programs. Success requires building credibility with diverse audiences from frontline workers to senior executives, each with different priorities and communication preferences. Strategic thinking balanced with tactical execution capabilities allows for effective program scaling across multiple business units and geographies. The ability to design scalable solutions while adapting to local requirements and constraints is fundamental to Amazon's operational model. Change management expertise is crucial for driving cultural transformation in safety practices. Success depends on the ability to influence behavior change, overcome resistance, and sustain improvements in fast-paced, results-oriented environments.

Market Demand

High demand driven by increased regulatory requirements, corporate focus on employee wellbeing, and the critical nature of safety management in large-scale operations. The combination of program management expertise and safety specialization creates a competitive candidate market.

Important Skills

Critical Skills

Data analytics and metrics-driven decision making represent the foundation of modern safety program management. The ability to collect, analyze, and interpret complex operational data enables proactive risk identification and evidence-based program optimization. This skill set differentiates strategic program managers from traditional compliance-focused safety professionals. Cross-functional collaboration and stakeholder management capabilities are essential given the integrated nature of workplace safety across all business functions. Success requires the ability to build partnerships with operations, engineering, HR, and finance teams while maintaining alignment on safety objectives and resource allocation. Strategic program management expertise encompasses the ability to design, implement, and scale initiatives across multiple business units and geographical regions. This includes portfolio management, resource optimization, timeline coordination, and executive communication skills that ensure consistent program delivery and measurable outcomes.

Beneficial Skills

Change management and organizational psychology knowledge enhance the ability to drive cultural transformation and sustain behavioral improvements. Understanding of adult learning principles, motivation theory, and communication strategies accelerates program adoption and long-term effectiveness. Technology integration and digital transformation capabilities become increasingly valuable as safety programs incorporate AI, IoT sensors, predictive analytics, and mobile platforms. Familiarity with emerging technologies and their practical applications in workplace safety creates competitive advantages. Industry-specific operational knowledge in e-commerce, logistics, and fulfillment operations provides contextual understanding that improves program design and stakeholder credibility. Experience with automated systems, warehouse operations, and supply chain management enhances practical problem-solving capabilities.

Unique Aspects

This role offers rare exposure to both strategic program management and operational safety implementation at unprecedented scale, providing comprehensive experience across Amazon's diverse business portfolio and geographical markets.
The position combines traditional workplace safety expertise with cutting-edge technology integration, offering experience with advanced analytics, automation systems, and innovative safety technologies that define industry best practices.
Direct access to Amazon's leadership principles and operational methodologies provides exceptional professional development opportunities and exposure to world-class business practices that are highly transferable across industries.
The role's focus on cultural transformation and behavioral change at scale offers unique experience in organizational psychology and change management within one of the world's most dynamic corporate environments.

Career Growth

Career progression to senior management typically occurs within 3-5 years for high performers, with director-level opportunities emerging in 5-7 years. The cross-functional exposure and strategic program experience accelerate advancement opportunities.

Potential Next Roles

Senior WHS Manager or Director positions within Amazon's regional or global operations, overseeing broader geographical scope and larger program portfolios General Manager roles in Operations or Business Unit leadership, leveraging cross-functional experience and strategic program management capabilities Consulting or advisory positions with major consulting firms specializing in organizational safety, risk management, or operational excellence Chief Safety Officer or VP-level positions at other large corporations, particularly in logistics, manufacturing, or technology sectors

Company Overview

Amazon Commercial Services Pty Ltd

Amazon Commercial Services Pty Ltd represents Amazon's significant investment in the Australian market, positioning the company as a major employer and technology innovator in the region. As part of Amazon's global network, the Australian operations benefit from world-class resources, methodologies, and technological infrastructure while contributing to the company's international expansion strategy.

Amazon maintains a dominant position in global e-commerce and cloud services, with Australian operations playing an increasingly strategic role in Asia-Pacific expansion. The company's commitment to operational excellence and innovation leadership creates substantial career development opportunities and exposure to cutting-edge business practices.
Amazon's Australian presence encompasses multiple business units including retail, logistics, cloud services, and corporate functions. The Sydney office serves as a regional hub, providing access to diverse career paths and international assignment opportunities within the Amazon ecosystem.
Amazon's culture emphasizes customer obsession, ownership, and innovation, creating a fast-paced, results-oriented environment. The company's leadership principles guide decision-making and career development, with strong emphasis on data-driven analysis, continuous learning, and long-term thinking.
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