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WHS Program Manager - Job Opportunity at Amazon Commercial Services Pty Ltd

Sydney, Australia
Full-time
Mid-level
Posted: August 15, 2025
On-site
AUD 120,000 - 150,000 annually based on the mid-level to senior program management requirements, Amazon's competitive compensation structure, and Sydney's premium market rates for specialized WHS roles with cross-functional leadership responsibilities

Benefits

Opportunity to work for a globally recognized employer with strong market positioning and comprehensive employee value proposition
Access to cutting-edge workplace health and safety technologies and resources that position professionals at the forefront of industry innovation
Comprehensive workplace accommodation and disability support programs that exceed standard market offerings
Career development opportunities within a large-scale organization with multiple business units and international presence
Exposure to transformative projects with global impact and scale that enhance professional portfolio and marketability

Key Responsibilities

Lead strategic transformation of workplace safety culture across Amazon's Australian operations, directly impacting thousands of employees and setting industry benchmarks for safety excellence
Drive data-driven decision making and risk elimination programs that protect organizational assets worth millions while ensuring regulatory compliance and operational continuity
Execute cross-functional leadership initiatives spanning Operations, HR, Engineering, and Finance departments to deliver scalable safety solutions with measurable business impact
Manage high-visibility program portfolios from conception to delivery, including global initiatives that influence safety standards across international markets
Develop and implement comprehensive metrics frameworks that measure program effectiveness and communicate ROI to senior leadership and stakeholders
Build strategic partnerships across multiple business units and geographical regions to align safety objectives with operational excellence and business growth targets
Provide executive-level decision support through advanced data analysis and insights that influence company-wide safety policies and investment decisions

Requirements

Education

Bachelor's degree

Experience

5+ years of program or project management experience

Required Skills

Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Proven analytical capabilities including ability to deep dive, identify root causes and permanently eliminate hazards and risks Exceptional communication and project management skills Outstanding judgment, compassion, and interpersonal skills Ability to work collaboratively with colleagues across many areas of the company Technical competency to gain credibility with stakeholders at various organizational levels
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Sauge AI Market Intelligence

Industry Trends

The workplace health and safety sector is experiencing unprecedented growth driven by increased regulatory scrutiny, rising insurance costs, and heightened employee expectations for safe work environments. Organizations are investing heavily in preventive safety programs rather than reactive measures, creating strong demand for experienced WHS professionals who can demonstrate ROI through data-driven approaches. Digital transformation in safety management is accelerating, with companies adopting IoT sensors, predictive analytics, and AI-powered risk assessment tools. This technological evolution requires WHS professionals who can bridge the gap between traditional safety practices and modern data analytics, making technical competency increasingly valuable in the field. The shift toward holistic employee wellbeing programs has expanded the WHS role beyond traditional safety compliance to encompass mental health, ergonomics, and preventive health initiatives. This broader scope creates opportunities for WHS professionals to influence organizational culture and employee engagement at strategic levels. Post-pandemic workplace safety has become a competitive differentiator for talent acquisition and retention. Companies are leveraging robust safety programs as employer branding tools, elevating the strategic importance of WHS roles and their visibility within executive leadership teams.

Role Significance

Typically manages matrix teams of 15-25 professionals across multiple disciplines including safety specialists, data analysts, operations coordinators, and external consultants, with indirect influence over hundreds of operational staff through safety program implementation
This role represents a significant mid-to-senior level position with substantial organizational influence, evidenced by direct reporting to Senior WHS Management, cross-functional leadership responsibilities, and regular engagement with executive leadership. The scope encompasses strategic program development, resource allocation decisions, and company-wide policy influence.

Key Projects

Implementation of enterprise-wide safety management systems integration across multiple facilities and business units Development and deployment of predictive analytics platforms for injury prevention and risk assessment Cross-functional safety culture transformation initiatives involving change management across diverse operational environments Regulatory compliance program development for evolving workplace safety standards and international operational requirements

Success Factors

Demonstrated ability to translate complex safety data into actionable business insights that drive measurable improvements in both safety outcomes and operational efficiency, requiring strong analytical skills combined with business acumen Exceptional stakeholder management capabilities to influence and align diverse groups including union representatives, regulatory bodies, operational managers, and executive leadership while maintaining credibility across technical and business domains Strategic thinking combined with operational execution skills to design comprehensive safety programs that scale across different geographic markets, business units, and operational complexities while maintaining consistency and effectiveness Change management expertise to drive cultural transformation in safety practices, requiring deep understanding of organizational psychology, adult learning principles, and behavior modification techniques in industrial environments

Market Demand

High demand driven by regulatory requirements, organizational growth, and the strategic importance of workplace safety in talent retention and operational efficiency

Important Skills

Critical Skills

Data analytics and metrics development capabilities are essential for demonstrating program ROI and identifying risk patterns in large-scale operations. The ability to translate complex safety data into actionable business insights directly impacts program funding and organizational support for safety initiatives. Cross-functional leadership and stakeholder management skills are critical for success in Amazon's matrix organization structure. The ability to influence without direct authority and build consensus across diverse operational groups determines the scale and effectiveness of safety program implementation. Program management expertise with proven ability to manage multiple concurrent initiatives across different geographic locations and business units. The complexity of Amazon's operations requires sophisticated project coordination and resource management capabilities. Strategic thinking combined with operational execution skills to design safety programs that scale effectively while maintaining consistency and measurability across diverse operational environments and regulatory jurisdictions.

Beneficial Skills

Technical competency in industrial IoT, predictive analytics, and safety management software platforms enhances credibility with engineering teams and enables more sophisticated risk assessment and prevention programs Change management and organizational psychology expertise accelerates safety culture transformation initiatives and improves employee engagement with safety programs across diverse workforce populations Regulatory knowledge across multiple jurisdictions provides competitive advantage in global program development and ensures compliance efficiency as operations expand into new markets Financial analysis and business case development skills enable more effective resource allocation and executive buy-in for safety investments and program expansion initiatives

Unique Aspects

This role offers rare exposure to global-scale safety program implementation with the opportunity to influence safety standards across international markets and diverse operational environments, providing exceptional professional development and industry visibility
The position combines traditional workplace safety management with cutting-edge technology and data analytics, positioning the role holder at the forefront of digital transformation in the safety industry
Direct involvement in Amazon's mission to be the 'safest place to work on earth' provides access to unlimited resources and executive support for innovative safety initiatives that can set new industry benchmarks
The cross-functional nature of the role creates extensive internal networking opportunities and exposure to diverse business operations, enhancing career flexibility and advancement potential within the organization

Career Growth

Typical progression to senior leadership roles within 3-5 years given the strategic nature of this position and Amazon's growth trajectory, with accelerated advancement possible based on program impact and business results

Potential Next Roles

Senior WHS Manager or Director positions with broader geographic or business unit responsibility, typically involving P&L accountability and strategic planning for safety investments across multiple operational divisions Head of Risk Management or Chief Safety Officer roles that encompass enterprise risk management beyond workplace safety, including supply chain risk, regulatory compliance, and business continuity planning Operations Director positions where safety expertise provides competitive advantage in operational leadership, particularly in industries where safety performance directly impacts operational efficiency and profitability Consulting leadership roles with major firms specializing in operational excellence and safety transformation, leveraging large-scale program management experience to serve multiple enterprise clients

Company Overview

Amazon Commercial Services Pty Ltd

Amazon Commercial Services represents Amazon's B2B operations in Australia, positioning the company as a dominant force in both consumer and business markets. The organization's commitment to being the 'safest place to work on earth' reflects significant investment in workplace safety infrastructure and innovation, creating substantial resources and support for WHS professionals to implement cutting-edge programs.

As a subsidiary of the world's largest e-commerce and cloud services company, Amazon Commercial Services operates from a position of market leadership with virtually unlimited resources for safety innovation and program implementation. The company's scale and technological capabilities provide WHS professionals with access to advanced tools and methodologies unavailable in smaller organizations.
Amazon's Australian operations represent a critical growth market for the company, with substantial investments in fulfillment centers, logistics infrastructure, and workforce expansion. This growth trajectory creates opportunities for WHS professionals to influence safety standards during rapid scaling, establishing best practices that may be adopted across global operations.
Amazon's culture emphasizes data-driven decision making, customer obsession, and operational excellence, creating an environment where WHS professionals can demonstrate clear business impact through metrics and continuous improvement. The company's leadership principles and focus on innovation provide strong support for creative problem-solving and program development in the safety domain.
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