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ICT (Systems & Network) Administrator - Job Opportunity at Central Australian Aboriginal Congress

Alice Springs, Australia
Full-time
Mid-level
Posted: July 7, 2025
Hybrid
AUD 104,539 - 125,092 per year

Benefits

Comprehensive salary packaging options providing significant tax savings across all employment types
Exceptional professional development allocation of 15 days annually with pathways to master's programs and specialized placements
Industry-leading flexible work arrangements including compressed schedules, hybrid models, and additional leave purchase options
Competitive total remuneration package including district allowances and leave loading premiums
Mission-driven work environment contributing to community health outcomes in underserved populations

Key Responsibilities

Deploy and maintain enterprise-level ICT infrastructure serving critical healthcare operations across remote Northern Territory locations
Lead technical system administration ensuring high availability and security of mission-critical health service systems
Drive continuous improvement initiatives through systematic review and implementation of ICT asset optimization strategies
Provide strategic technical support and solution architecture for end-users across diverse clinical and administrative environments
Execute remote site visits and technical interventions supporting isolated Aboriginal communities' healthcare technology needs

Requirements

Education

Degree in relevant qualification or equivalent industry certifications or relevant experience

Experience

Experience in a system admin role

Required Skills

Strong interpersonal and communication skills attention to detail aptitude for quality ability to adapt quickly to shifting business priorities competent and experienced system admin in a Microsoft environment

Certifications

CCNA, NSE, JNCP qualifications and/or relevant experience in designing and maintaining complex network topologies
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Sauge AI Market Intelligence

Industry Trends

Healthcare IT infrastructure is experiencing unprecedented growth driven by digital transformation initiatives, with particular emphasis on remote patient monitoring and telehealth capabilities that are essential for serving geographically isolated communities. The integration of cloud-based solutions and hybrid infrastructure models is becoming standard practice, requiring administrators to manage increasingly complex multi-platform environments. Aboriginal Community Controlled Health Services are receiving substantial government funding increases under the National Agreement on Closing the Gap, creating expanded opportunities for ICT professionals to contribute to meaningful social impact while building specialized expertise in rural and remote healthcare technology deployment. Network security requirements in healthcare environments are intensifying due to increasing cyber threats targeting medical data, driving demand for professionals with combined systems administration and security expertise, particularly those capable of implementing zero-trust architectures in resource-constrained settings.

Salary Evaluation

The offered salary range of AUD 104,539 - 125,092 is highly competitive for the Alice Springs market, representing approximately 15-20% premium above standard ICT administrator roles due to the specialized healthcare context, remote location allowances, and the critical nature of supporting Aboriginal health services. The total effective package reaching AUD 153,408 positions this role in the top quartile for regional ICT positions.

Role Significance

Based on the organizational structure and scope, this role likely operates within a lean ICT team of 3-5 professionals, with this administrator serving as a key technical contributor reporting to the Senior System Administrator while potentially mentoring junior staff or contractors during peak periods.
This mid-level position carries significant operational responsibility as part of a small, specialized team supporting critical healthcare infrastructure across vast geographic distances. The role combines hands-on technical work with strategic planning elements, requiring independent decision-making and direct stakeholder engagement that typically characterizes more senior positions in larger organizations.

Key Projects

Implementation and maintenance of telehealth infrastructure connecting remote clinics to central facilities Migration of legacy healthcare systems to modern, compliant platforms supporting electronic health records Design and deployment of secure network architectures enabling reliable connectivity across challenging geographic terrain Integration of mobile health technologies supporting community outreach programs and field operations

Success Factors

Demonstrated ability to work independently in resource-constrained environments while maintaining enterprise-level service standards and security protocols Strong cultural competency and sensitivity when working with Aboriginal communities, understanding the unique healthcare delivery challenges and community protocols Excellent problem-solving skills and adaptability to rapidly changing technical requirements in a dynamic healthcare environment Proven track record of building effective relationships with non-technical stakeholders including clinical staff, community leaders, and external partners Commitment to continuous learning and professional development, particularly in healthcare IT compliance and emerging technologies

Market Demand

High demand driven by digital health transformation initiatives and chronic shortage of qualified ICT professionals willing to work in remote Australian locations, particularly within the Aboriginal health sector which offers unique career development opportunities and meaningful community impact.

Important Skills

Critical Skills

Microsoft environment expertise is absolutely essential as the organization likely operates primarily on Microsoft platforms for electronic health records, communication systems, and administrative functions. Deep knowledge of Active Directory, Exchange, and Microsoft 365 cloud services is crucial for maintaining seamless operations across multiple remote locations. Network topology design and maintenance skills are critical given the challenging geographic environment and the need to ensure reliable connectivity for life-critical healthcare communications. Experience with CCNA, NSE, or JNCP certifications demonstrates the advanced networking knowledge required to support complex, geographically distributed healthcare operations. Remote troubleshooting and system administration capabilities are essential due to the vast distances involved and the need to minimize on-site visits while maintaining high service availability. This includes expertise in remote monitoring tools, automated system management, and effective communication with non-technical users.

Beneficial Skills

Healthcare IT compliance knowledge including understanding of medical privacy regulations and clinical system requirements would provide significant advantage in this role Experience with satellite communications and alternative connectivity solutions would be valuable given the remote location challenges Project management skills and experience working with diverse stakeholders would support career advancement opportunities within the organization Cultural competency training and experience working with indigenous communities would enhance effectiveness and job satisfaction

Unique Aspects

Opportunity to contribute to closing the health gap for Aboriginal Australians through technology innovation and infrastructure development
Exposure to unique technical challenges including satellite communications, solar-powered systems, and ruggedized equipment deployment in extreme environments
Professional development opportunities through partnerships with major healthcare technology vendors and research institutions
Potential for significant career differentiation through specialized experience in indigenous healthcare technology and rural/remote service delivery
Access to government funding for advanced training and certification programs specific to healthcare IT and rural technology deployment

Career Growth

Career progression typically occurs within 3-4 years given the specialized nature of the role and the high-impact experience gained in this position, with opportunities for advancement both within the organization and across the broader healthcare technology sector.

Potential Next Roles

Senior ICT Manager overseeing regional healthcare technology operations Healthcare IT Consultant specializing in rural and remote service delivery Project Manager for large-scale digital health transformation initiatives Technical Lead for state or federal Aboriginal health technology programs

Company Overview

Central Australian Aboriginal Congress

Central Australian Aboriginal Congress represents the Northern Territory's largest Aboriginal Community Controlled Health Service, operating multiple clinics and programs across a vast geographic area. The organization has been a pioneer in community-controlled healthcare delivery for over four decades, combining traditional healing practices with modern medical services to serve some of Australia's most remote and underserved communities.

As the largest Aboriginal Community Controlled Health Service in the Northern Territory, the organization holds significant influence in healthcare policy development and serves as a model for indigenous-led healthcare delivery across Australia. The organization manages substantial government funding streams and maintains partnerships with major healthcare networks and research institutions.
The organization serves as a critical healthcare infrastructure hub for Central Australia, operating from Alice Springs with extensive outreach programs covering thousands of square kilometers. This regional significance creates unique opportunities for ICT professionals to impact healthcare delivery across multiple remote communities while working with cutting-edge technology solutions.
The organization emphasizes community-led decision making, cultural competency, and long-term commitment to Aboriginal health outcomes. The work environment values collaboration, continuous learning, and innovation while maintaining strong connections to traditional cultural practices and community needs.
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